How do we begin to work with you?
How do we control an intermittent progress and productivity of our project?
Do you have conditions to provide a full programming cycle developing?
Do you have conditions to provide a full programming cycle developing?
Where would we able to find out more information about your country and city?
Where is Ukraine located?
What city are you in?
How do I get to Chernivtsi?
Will you sign a non-disclosure agreement with us?
Why is the popularity of offshore software development growing so fast?
Why are the NIS offshore software development companies considered most popular at the market?
Is it true that many world-famous US and Western European companies already use the post USSR sub-contractors for their programming projects?
What's the difference between contract programming and outsourcing?
What kind of projects are the most suitable for offshore development, big or small?
Do the software development procedures used by Ukrainian companies meet the demands of up to date software development standards (including forms and content of project plans, specifications and other documents)?

Just send us an email with any questions that you might be interested in or seem to be unclear to you. Otherwise, if all is clear and you wish to work with us, send us: a short description of your requirements, probably a concept or specification of your project, time frame and the number of people you want to work for you and prerequisite skills.

We will analyze your request and answer you ASAP, usually it takes in a few days. Afterwards, we will send you: our proposal concerning the technical part of the project (tools, methods, solutions we are able to come up with as a result of brainstorming), time and costs estimates on completion of the job, resumes of employees that we would like to recommend you. In case of approval, we will continue collaborating and will charge you for the following tasks only.

At any moment of the process described above, we may also use any other way of communication, such as phone, fax. Please, don't hesitate to ask us, we will be very glad to get any feedback!

Yes, it is possible. We are interested in the establishment of a partnership with our clients. Please, feel free to contact us for discussing it.

Usually, we use Microsoft Project for planing our job. Also we provide a weekly report status and then hold a major meeting with our client every week.

The set of our hardware and software allows providing a full programming cycle developing that includs planning, coding and testing phases. We have a completely furnished office with own security, fire safety, electrical and heating systems. We provided stable Internet connection with our clients at high speed line. There is UNIX and Windows dedicated servers on our local net.

Ukraine is located in the Eastern Europe, between Poland, Rumania and Russia. It is a country with the population of more than 50 million people, with the capital in Kiev (about 5 million). Our office is located in downtown Chernivtsi that is a historically-interesting European City.

Please, use following sites for obtaining more information about our country and city:

Ukrainian HiTech products
Largest air-freighter in the world
http://en.wikipedia.org/wiki/Antonov_An-225

Space launch technologies
http://en.wikipedia.org/wiki/Zenit_rocket

Ukrainian Culture
Web portal
http://www.artukraine.com/index.htm

Ukrainian Culture
http://www.infoukes.com/culture/
http://www.ukrainepostalexpress.com/culture.htm

Ukrainian Culture Wikipedia
http://en.wikipedia.org/wiki/Culture_of_Ukraine

Chernivtsi city
Chernivtsi City Official Site
Chernivtsi region official infromation

Chernivtsi City Photos
Chernivtsi city at www.tryukraine.com
Chernivtsi city at www.pbase.com

Educational institutions of Chernivtsi
Chernivtsi National University
http://www.chnu.cv.ua/

Chernivtsi State National Medical Academy
http://www.msa.cv.ua/

Institute of Thermoelectricity
http://www.ite.cv.ua/

Chernivtsi Institute for Trade and Economics
http://www.chtei.cv.ua/english/index.htm

First, you need to get to Kiev (the capital of Ukraine) and then it is easy to get to Chernivtsi by train, car or bus, it takes about 10-12 hours. We are ready to meet and help you anytime.

Often our clients ask us do not disclose any information about the project that we are involved in. To satisfy these requirements we sign and send them a non-disclosure agreement by fax or post.

There are two main reasons:
- shortage of domestic IT professionals in the USA and Western European countries;
- customers wish to cut development expenses.

The former USSR records a 40-year history of manufacturing computers and producing original software for them. For many years USSR universities have been supplying into the market more and more high qualified IT professionals to satisfy the growing needs for military enterprises and research institutes in human resources. Political and economic changes in recent years which caused a serious production cutback in many branches of the industry. As a result thousands of well-educated and experienced engineers became unemployed or underemployed. It means that today it is much easier to find a high-qualified programmer or WEB-designer in the post USSR area than in any other region of the world.

Another important reason attracting customers to the NIS offshore software development market is a relatively low level of programmer's salary and small overheads. It allows to minimize expenses that in many cases are the determinant.

Yes, it is true. Such well-known corporations as Sun Microsystems, Motorola, Lucent technologies, IBM, SCO, Lynx, Nokia, Nortel Networks, Intel, HP, Rockwell, Samsung, Boeing keep a long-term co-operation with Ukrainian programming teams employing from 5 to 200 developers each.

These two terms are often confused, but they are not the same at all. Contracting is when a company (customer) purchases services from another company (supplier). In this situation, the customer "owns" and controls the process. In other words, the customer tells the supplier exactly what it wants and how it wants the supplier to perform those services. The supplier cannot vary from the customer's instructions in any way. The customer can replace the supplier quite easily by canceling the contract.

In outsourcing, the customer turns over the control ("ownership") of the process to the supplier. The customer tells the supplier what results it wants the supplier to achieve, but the supplier decides how to accomplish those results. In outsourcing, the supplier has expertise in a certain process (such as programming or WEB-development, etc.), and it has economies of scale. If the customer were to dictate to the supplier how to do the job (as happens in contracting), the customer would be destroying an important aspect that makes outsourcing work - the value that is created by using the supplier's expertise and economies of scale. Telling the supplier how to do the job also eliminates accountability on the part of the supplier, and this is an important element in successful outsourcing relationships.

Here is an example of software development services that are outsourced and that are contracted.

Contracted: The customer says it wants a program for staff planning. The customer tells the supplier how this program should work, how screen and printed forms should look like, which programming language and development tools should be used, etc:

Outsourced: The customer says it wants to automate the process of staff planning assuming that he needs some software to reach the result. The customer describes his intentions in general way, assigns the limit of expenses that he is ready to spend and provides supplier with all necessary information about planning rules and practice in customer's company. Then the supplier decides how to accomplish the task, how many programs customer really needs, should these programs be implemented as client-server system or no, which programming languages and database systems are the most suitable, etc.

We don't want to point out to which one of these two models is better than the other, however, depending upon the situation, each of these models may be preferrable and successful. SAGA Software has experience in both.

Both. If your company has only small programming tasks from time to time, then by delegating the work to offshore team you will save your time and money because in this case you don't need to hire domestic professionals having skills and experience necessary to each project. You can profit even more having a chance to use offshore development team assigned to work exclusively with your project and manage this team as your own personnel.

Yes. We don't know exactly about other Ukrainian, probably they also follow conventional Western standards, but SAGA Software Company definitely uses these standards in planning the development process, executing administrative, financial and technical documents. Our technology of the development doesn't differ in any way from that in other industrial countries.

Furthermore, if our customer has any special demands to forms and contents of papers (for example, internal company's standards) we are ready to follow these demands as well.